RETURN & EXCHANGE POLICY
The OVer company has an ALL SALES FINAL policy due to the nature of the product. We value the safety of our customers. Due to hygienic reasons we only offer products that have been manufactured and packaged in a clean, pet free, smoke free environment. The OVer you receive will always be brand new and never used. OVers that are damaged or defective through no fault of your own are accepted within 30 days of receiving your order. The OVer company will grant a full refund or exchange for a new product upon viewing the image of the flaw and at the full discretion of the OVer company. The OVer company will not replace or exchange with a different print than what was originally shipped.
The OVer company will not be held responsible for items lost, stolen or damaged during transit.
Never leave your child unsupervised while OVer is in use
Always remove your OVer from infant car seat when carseat is in vehicle.
Keep your OVer away from any open flame or source of heat.
Free Shipping anywhere in Canada!*
All orders within Canada will ship Canada Post Expedited Parcel mail with tracking. Please allow 1-3 business days for your order to be processed.
USA shipping will be processed through Canada Post small packet (USPS) tracked mail (up to 5-8 business days delivery time, depending on customs).
International shipping is with Canada Post small packet International untracked mail. Please be aware that customs fees may apply. The OVer company is not responsible for these charges if they occur.
*Rural Canadian Addresses
Due to the cost of shipping to rural northern Canada some restrictions could apply to the free shipping offer -
Free shipping can not apply but you will receive a discount on the actual shipping cost.
Orders will be invoiced separately for shipping cost.
If you live in rural northern Canada, Please email before ordering and we can check to see if this affects your postal code, and for exact shipping cost before ordering.
Please contact hello@theOVer.co if you have any questions or concerns.